Privacy Policy
PaisaOne
Registered Office: 4th Floor, B Wing, Purva Summit, White Field Road, Hitech City, Madhapur, Hyderabad, Telangana, 580001
1. Nature of Business
PaisaOne ("Company", "we", "our" or "us") operates as a Direct Selling Agent (DSA) facilitating the promotion and distribution of financial products and services offered by banks, non-banking financial companies (NBFCs), insurance providers and other regulated institutions. In facilitating the above, we collect, process and share personal information from customers who show interest in our services.
2. Collection of Personal Information
We may collect the following types of personal information:
a. Full Name
b. Date of Birth
c. PAN Number
d. Contact Number
e. Email Address
f. Financial details, as needed for product qualification
This information is collected when users:
a. Access or register on our website/platform
b. Fill out contact forms
c. Interact with our representatives or services
Once registered with us, users are no longer anonymous and may be contacted via Phone, SMS, WhatsApp and Email.
a. Full Name
b. Date of Birth
c. PAN Number
d. Contact Number
e. Email Address
f. Financial details, as needed for product qualification
This information is collected when users:
a. Access or register on our website/platform
b. Fill out contact forms
c. Interact with our representatives or services
Once registered with us, users are no longer anonymous and may be contacted via Phone, SMS, WhatsApp and Email.
3. Consent and Disclosure
By using our services, users explicitly authorize PaisaOne to:
a. Share their personal information with our group companies and authorized third party service providers, including but not limited to Credit Information Companies (CICs), financial institutions and data analytics partners.
b. Use the information for:
• Communication regarding financial products and services
• Tailored offers and personalized recommendations
• Data enrichment and creditworthiness assessment
a. Share their personal information with our group companies and authorized third party service providers, including but not limited to Credit Information Companies (CICs), financial institutions and data analytics partners.
b. Use the information for:
• Communication regarding financial products and services
• Tailored offers and personalized recommendations
• Data enrichment and creditworthiness assessment
4. Regulatory Compliance
Our data practices comply with the following:
a. The Information Technology Act, 2000
b. The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
c. The Companies Act, 2013
d. The Digital Personal Data Protection Act, 2023 (DPDP Act)
e. RBI and SEBI guidelines as applicable to the DSAs and third party intermediaries
a. The Information Technology Act, 2000
b. The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
c. The Companies Act, 2013
d. The Digital Personal Data Protection Act, 2023 (DPDP Act)
e. RBI and SEBI guidelines as applicable to the DSAs and third party intermediaries
5. User Rights and Credit Reports
Users have the right to:
a. Access and review their credit reports (subject to verification and consent).
b. Request corrections in line with CICs' procedures.
c. Withdraw consent with an understanding that it may limit or restrict access to certain services.
a. Access and review their credit reports (subject to verification and consent).
b. Request corrections in line with CICs' procedures.
c. Withdraw consent with an understanding that it may limit or restrict access to certain services.
6. Data Usage and Retention
a. Collected data is used solely for the purposes mentioned above.
b. We retain personal information only as long as it is necessary for service delivery, legal obligations or business needs.
c. Upon withdrawal of consent or service deactivation, user data will be archived as per retention policy and applicable law.
b. We retain personal information only as long as it is necessary for service delivery, legal obligations or business needs.
c. Upon withdrawal of consent or service deactivation, user data will be archived as per retention policy and applicable law.
7. Data Security Measures
We use industry-standard practices to secure the data of our users:
a. Secure Socket Layer (SSL) encryption.
b. JWT (JSON Web Token) based authentication.
c. Regular audits and secures storage.
d. Access controls and encrypted data transfers.
a. Secure Socket Layer (SSL) encryption.
b. JWT (JSON Web Token) based authentication.
c. Regular audits and secures storage.
d. Access controls and encrypted data transfers.
8. Contact & Grievance Redressal
If you have any concerns regarding your personal data, you may reach our Data Protection Officer (DPO) or grievance officer:
Grievance Officer: Manoj Kumar
Email: grievance@paisaone.com
Phone: 7075358227
Address: 4th Floor, B Wing, Purva Summit, White Field Road, Hitech City, Madhapur, Hyderabad, Telangana, 580001
Time: Monday to Saturday, 10:00 AM to 6:00 PM
Grievance Officer: Manoj Kumar
Email: grievance@paisaone.com
Phone: 7075358227
Address: 4th Floor, B Wing, Purva Summit, White Field Road, Hitech City, Madhapur, Hyderabad, Telangana, 580001
Time: Monday to Saturday, 10:00 AM to 6:00 PM
Contact
+91 7075358227
info@paisaone.com
Address - 4th Floor, B-Wing, Purva Summit, White field Road, Hitec city , Kondapur, Hyderabad, Telangana- 500081
CIN No: U66190TS2023PTC173370© 2025 South Quest Fin Services Pvt Ltd. All Rights Reserved.